Consumers were likely excited for GameStop’s Power Pass program, which would have allowed unlimited access to used games for subscribers over a six-month period. Unfortunately, they’ll have to wait a little longer to take advantage of the program, as GameStop has temporarily halted the program, according to GameStop staff.
Stores were instructed to take down signage and advertising for Power Pass, and store them in their backrooms. The reasoning was not entirely clear, but per Kotaku, some employees speculate that store computers were too outdated to support the system. The service, which has a price of $60, soft-launched this week.
In a statement to Kotaku, a GameStop spokesperson appeared to corroborate this speculation:
We have elected to temporarily pause the roll out of the new PowerPass subscription service, based on a few program limitations we have identified. We feel this is the right thing to do for now to ensure we are able to provide our guests an exceptional service.
The spokesperson continues on to state that guests who subscribed to the service can receive a full refund and pick out any pre-owned game for free. It is unclear when the program will return to GameStop for the public, if ever.