About the Book
Agents love it when a prospect comes in, looking to change agents because of a claim problem. Those customers are looking for better security, and they are willing to pay for it. But what happens when it is YOUR customer dealing with the claim problem. Do you know how to make sure that customer is satisfied with the claim?
A lot of agents do not know that agents can do a lot to make sure a claim goes well for the customer, and they can accomplish this with a little effort and a bit of knowledge. This is where this book comes in.
We'll identify 6 common "pain points" in the claims process and teach you, the agent, how to make sure they don't become something more than a mild invonenvience.
About the Author
Paul Lytle has been in the insurance industry for over 10 years, serving as first an adjuster and then an agent. He is the cohost to the "It's Covered" podcast, an insurance industry podcast that focuses on service and understanding. He is also the owner of the Premier Agency Claims Training program, an online class to help agents better understand claims so that they can help their customers be better satisfied by claims experiences.
About NoiseTrade
NoiseTrade is a user-generated platform where fans can trade their email addresses for free music and books. All content is provided by users and does not indicate an endorsement from the Paste editorial staff. Create an artist or author account from a desktop or laptop to upload your own content and connect to new fans today.