Three Ways For Companies to Leverage their PR Efforts
Photo by Paul Zimmerman/Getty
I’ve worked in the field of public relations for a few years now, both in Israel and the U.S. I have worked with some of the smallest tech startups, to large multi-billion dollar publicly traded corporations. I also happen to work in one of the most undervalued professions in the world, as most don’t understand the value in PR, but recognize the need for it and have the potential to be quite savvy at it as well.
Case and point: the Apple/FBI kerfuffle. Remember it, right? If not, I’ll refresh your memory quickly. The FBI asked Apple to unlock the iPhone of a suspected terrorist. The company continually refused to do so, publicly addressing the issue by issuing a press release on why they would not unlock the device, citing the potential to compromise Apple product user’s privacy as its primary for ‘non-compliance.’
Whether you agree with Apple or not, you have to admit one thing: they stuck to their guns the entire time and stood up to the “man” as it were. The company took to key stakeholders and brand loyalists alike, asking what mattered most to them. The vote was unanimous. In the end, Apple won in the court of public opinion, with 46 percent of Americans saying they supported Apple’s position, 36 percent siding with the FBI and another 20 percent who remained undecided.
This leads me to leverage your PR victories, just as Apple did. The company was consistent with its messaging throughout the ordeal. They too stayed ahead of the news by releasing a statement and utilizing social media to further spread awareness and communicate through CEO and company profiles. The company remained committed to reiterating its key messages, which stressed the importance of respecting Apple users privacy.
Along those lines, I have three simple tips designed to help companies own and leverage their PR efforts.
Share Your News, Build A Boss Press Kit
First, it’s important to let people know what your company is doing. Share your news. Be it through a wire service, earned media efforts or sponsored content on the web, let your audience know the good things your company is doing to make a difference. If your company isn’t spreading its love through corporate social responsibility, it’s time to find a cause that’s supported by your company’s mission, be genuine, and support it. There is a tremendous amount of value in this.
Also consider creating a graphically appealing and informative press kit that includes: fast facts on your company, executive bios, product photos and financial stats (if you’re a publicly-traded company or a non-profit organization). Something like this one, and be sure to host it on your site.